Natural8 Privacy Policy: How Your Data Is Handled

Natural8 processes personal data as part of running a regulated online poker platform. The Privacy Policy defines what information is collected, the purposes it serves, who may access it, and what controls players have over their own records. This page provides a summary of the main points. The complete policy is available in the Help Center.

Key Takeaways

• Natural8 collects personal data during registration, identity verification, and platform usage.
• Data is used for account operation, regulatory compliance, security, and service optimization.
• Information is not sold to third parties; sharing occurs only with payment providers, compliance partners, and regulators.
• Players can request access to, correction of, or deletion of their personal data at any time.

What Personal Information Natural8 Collects

Data collection occurs at several stages of the player lifecycle:

• Account creation – email address or phone number, username, password, and preferred currency.
• KYC verification – full name, date of birth, residential address, country, and copies of a government-issued ID and proof of address dated within 90 days.
• Financial activity – deposit and withdrawal records, payment method details, and crypto wallet addresses where applicable.
• Platform interaction – login history, IP address, device type, browser version, pages visited, and gameplay data.

Only information necessary for account operation, compliance, and security is requested.

How Natural8 Uses Your Data

Collected data serves specific operational purposes:

• Account management – processing deposits, withdrawals, and maintaining transaction records tied to each player.
• Regulatory compliance – fulfilling KYC and AML obligations required by the platform’s license, including age and identity verification.
• Platform security – identifying unauthorized access attempts, monitoring for fraud, and triggering alerts on suspicious login patterns.
• Service improvement – analyzing aggregated usage data to optimize performance, fix bugs, and refine the player interface.
• Communication – sending verification emails, account notifications, and promotional updates. Players can opt out of marketing messages at any time.

Sharing Information with Third Parties

Natural8 does not sell or rent personal data. Sharing is limited to the following cases:

• Payment processors – to complete deposits and withdrawals through card networks, e-wallets, or blockchain services.
• Compliance providers – blockchain analytics firms that screen crypto addresses against sanctions lists as part of AML requirements.
• Regulatory authorities – when disclosure is mandated by law, court order, or a formal regulatory request.

All third-party partners operate under confidentiality agreements and access only the data required for their specific function.

Security Measures at Natural8

The platform protects personal data through multiple layers. SSL/TLS encryption secures all connections between the player’s device and the server. Passwords are stored with modern hashing algorithms and are not readable internally. Two-factor authentication (2FA) via Google Authenticator adds a verification step to every login.

Internal access to player data is restricted to authorized compliance and security personnel. The platform sends notifications when a login is detected from a new device or location.

Your Rights Over Your Personal Data

Players can exercise the following rights regarding their information:

• Access – request a summary of the personal data held on your account.
• Correction – update inaccurate or outdated details through account settings or by contacting support.
• Deletion – ask for personal data to be removed, subject to regulatory retention requirements.
• Opt-out – disable promotional communications through account settings or the unsubscribe link in any marketing email.

For data-related requests, contact the privacy team at privacy@jb.com or use 24/7 Live Chat.